Back the voice that backs you

Support fearless consumer advocacy that's powered by people, not profits. Help us raise $60,000 in the next 4 weeks. 

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We've got your back

From publishing high-impact investigations to pressuring politicians, we're relentlessly advocating for your rights. 

"Power prices keep going up, but Consumer NZ is fighting for people like me."

Last year, one in five households struggled to pay their power bills, while many big energy companies raked in eye-watering profits. Unfortunately, prices are likely to keep rising. This is a crisis with no end in sight. 

“How do you tell a 5 year old 'I can’t turn the heater on cause I can’t afford it?'. It seems like power companies keep putting prices up and we just have to put up with it. I’d rather rug up than spend the money on the power.” says Sylvia. 

We're a leading voice in the sector, fiercely representing consumers in the fight for an energy system that puts people first. Your support will help us keep up the fight for fairer power for all. 

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"We want to trust supermarkets. Consumer is standing up for what's right."

Food and groceries are already really expensive, yet misleading pricing is costing New Zealanders an estimated $10 million a year. 

“I don't even look at the mince at the moment because it's so out of my budget - you're only looking at the basics you need to get through the week. This is essential to the wellbeing of all New Zealanders.” says Clair. 

Despite criminal charges against the duopoly, we still get complaints all the time about pricing issues. Our calls for action are gaining momentum. Your support helps us keep the pressure on supermarkets and the government, so you can trust the prices you see on the shelves. 

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"The cost of insurance is becoming scary. At least Consumer is watching. "

Rising premiums are forcing some homeowners to underinsure their homes or drop cover entirely. 

“To be honest, it feels like you’re dealing with the mafia - they set the price, they increase the price frequently without explanation, and you have no choice but to pay. There really is no way out.”, says Gavin. 

We’ve produced Aotearoa’s first consumer-focused deep-dive into the house insurance market, uncovering why premiums are skyrocketing and how we can fix it before it's too late. Your support will help get practical solutions in front of key decision-makers. 

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What will my donation be used for?

In the past year, we’ve turned the generous support of our members and donors into thousands of hours of impactful advocacy: 

  • 25,522 people signed our petition calling for accurate supermarket pricing and tougher penalties when they get it wrong, which we presented to Minister Nicola Willis. 
  • 3 supermarkets faced criminal charges following our complaint to the Commerce Commission about misleading pricing. 
  • Putting pressure on banks and others to do more to prevent scams. Banks began rolling out Confirmation of Payee last year, and in April, announced a new compensation scheme for scam victims. 
  • Pushing for your right to repair at Select Committee by supporting the Consumer Guarantees Act (Right to Repair) Amendment Bill. We will be appearing at another Select Committee to talk about our petition, signed by over 21,000 people, calling for mandatory repairability labels. 
  • $2.25 million fine issued to Jetstar following our complaint to the Commerce Commission alleging Jetstar was misleading passengers about their rights under the Civil Aviation Act.
  • We’ve held our ground in the David vs Goliath battle against Z Energy for greenwashing, alongside Environmental Law Initiative and Lawyers for Climate Action New Zealand. 
  • 31 submissions on government consultations, in areas such as the banking, energy and supermarket sectors. 
  • 5 Ministerial meetings to advocate for consumers at the highest level. 
  • 100+ media interviews providing advice and opinions on topical consumer issues.
  • 200+ investigations and news articles published, shining a light on bad business practices, keeping you informed about consumer issues, and empowering consumers to know their rights. 

Fighting for fairer laws takes time, hard work and dedication.

We've got your back - now we need you to have ours.